Our approach

We work collaboratively to articulate and amplify knowledge, insights and evidence from academic research – and engage those who can use, act on or benefit from them.

What do we aim to do?

Our purpose is to connect institutions, researchers and knowledge with those who can use research to drive or inspire societal change: policy and decision makers, industry and businesses, public and third sector organsisations, funders, the media and the wider public. We aim to increase funding opportunities by capturing, demonstrating and articulating the difference that academic research makes to society, and growing and raising the profile of strategically important research areas.

Who do we work with?

We collaborate across all levels of academic institutions and research organisations. We support senior leadership teams, research directors and senior managers, and impact, knowledge exchange and communications teams. We work at faculty, research centre, institute and programme level, and we partner with research teams who write our support into their funding proposals. We also work with professional societies and funding bodies.

How do we make a difference?

We pursue an interdisciplinary approach to research impact. Combining expertise in strategic consulting, funding development, knowledge mobilisation, creative communications and impact reporting, we provide targeted support across the research and impact cycle. Our work is rooted in our experience of the funding environment and a decade and a half supporting institutions and researchers to understand, increase and demonstrate the impact of their research.

Research Impact Demonstrate Design & Define Demonstrate & Articulate Communicate & Amplify Reflect & Evaluate Engage & Mobilise

Maximising research impact requires detailed planning and a joined-up approach, where researchers feel supported to pursue their goals. We explore how to develop supportive impact cultures, processes and mechanisms. We partner with researchers and research support professionals to define clear routes to impact for priority research areas, programmes and proposals. And we co-produce impact plans that embed effective engagement and evaluation in the research process.

Our specialisms

  • Impact strategy and planning

  • External engagement and knowledge mobilisation

  • Policy engagement and impact

  • Impact assessment and reporting

  • Research Excellence Framework (REF 2029): impact case studies and statements

  • Impact coaching and capacity building

  • Funding strategy and proposal development

  • Strategic research communications

  • Visual and journalistic storytelling

Our network

We collaborate with an evolving network of associates and specialists – consultants, facilitators, creatives, writers – so we can tap into a diverse range of skills and expertise depending on the aims of the institutions, organisations and researchers we work with.

Our principles

Ask the right questions

Fully understanding the research we work with, and how it might translate into action, calls for thoughtful questioning to tease out the messages that resonate with those we need to engage.

Ask the right questions

Think collaboratively

We listen to, connect with, and involve researchers, leaders and support teams before we recommend strategies or implement ideas. By uniting people, skills and knowledge, we ensure researchers are benefitting from a range of expertise.

Think collaboratively

Tell compelling stories

Whether to win funding, change thinking or inspire action, or to demonstrate the public benefits of research, we place the art and science of storytelling at the heart of what we do.

Tell compelling stories

Engage with the detail

Clarity of thought and an ability to engage with complex detail underpin the way we work, giving academic researchers confidence in our approach.

Engage with the detail

Effect real change

Our contributions are always part of well-planned strategies that are outcome-focused, yet flexible enough to respond to opportunities to maximise their impact. We make things happen.

Effect real change

Act with empathy

Academic researchers are pulled in multiple directions: research, supervision, teaching, publications, funding proposals, management, impact. In understanding and working with these competing priorities, we can identify how to provide the most useful support.

Act with empathy

What people say

“Chris demonstrated how genuine, sustained impact can be achieved when researchers are given dedicated, intelligent and multifaceted support to engage with the policy process in a strategic and focused way.”

Catherine Manthorpe, Former Head of the Research Office, University of Hertfordshire

“Chris's interactions with our academics were always engaging and respectful, asking key questions about their research activities while appreciating the challenges that come with generating impact while balancing other academic responsibilities.”

Sian Moody, former Impact and Research Manager, University of Exeter

“We learnt valuable lessons from Chris about how to frame and focus our key research messages to maximise their impact on different beneficiaries. This included gaining the confidence to be bolder in our assertion of the research evidence and why it should be acted upon. We now embed this approach within our Centre’s research strategy, and it has benefited us in terms of showcasing our research expertise, including for REF2021.”

Professor Wendy Wills, Pro-Vice-Chancellor (Research and Enterprise), University of Hertfordshire

“It's a luxury to be able to point researchers in Chris's direction. He has an unmatched ability to understand the complexities of a research project – regardless of the discipline – and to gain researchers’ trust in allowing the story of their work to be expressed in a way they may not have considered previously, whilst not losing the substance or accuracy of the research findings. The result is invariably engaging, thought-provoking and of an exceptional quality.”

David Steynor, former Impact Framework Manager, University of Southampton

“Working with Chris in developing our research impact ahead of REF 2021 was an extremely rewarding process, which paid dividends. His professionalism, knowledge of the sector and attention to detail ensured we strengthened our REF submissions. His journalistic instinct and fact-based investigative approach unearthed impact that was not evident to the academic authors. This enabled us to submit case studies that were initially not thought to be submissible. Quite simply, engaging Chris’s expertise was one of our most worthwhile investments for REF 2021.”

Professor Anwar Baydoun, Associate Dean for Research and Innovation, Faculty of Health and Life Sciences, De Montfort University